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Authentication

Tokens

To access aXcelerate's APIs, you'll need two tokens: a Web Service Token and an API Token. These tokens act as keys for the server to verify your access and should be kept confidential as they provide direct access to your aXcelerate account, similar to a username and password. Avoid sharing these tokens in emails or screenshots with anyone, including the aXcelerate team.

Clients cannot directly generate their own API tokens. If you need one, please contact our support team via the aXcelerate Support System. Clients can create a web service token, and for enhanced security and efficient token management, we recommend creating a unique web service token for each application utilising the API. When creating a web service token, you must select a specific user, and the token will inherit the permissions of the chosen user.

Every API request should include two headers with their corresponding tokens as values:

  • apitoken; and
  • wstoken

Environments

aXcelerate clients have access to two environments (Staging and Production). During development, we strongly advise connecting only to the Staging environment.

EnvironmentBase URL
Staginghttps://{yoursubdomain}.stg.axcelerate.com/api
Productionhttps://{yoursubdomain}.app.axcelerate.com/api

To learn more about how the Staging environment works, please consult our support documentation: https://support.axcelerate.com.au/hc/en-gb/articles/360000820496-Staging-Environment.